Junctionary Pulse is billed monthly. You can cancel anytime from your profile page or by emailing support@junctionarysystems.com. Cancellation takes effect at the end of your current billing period — you keep full access until then, and you won't be charged again.
Annual plans are billed once per year (2 months free vs. monthly). You can cancel anytime — cancellation takes effect at the end of your annual billing period, and you keep full access until then.
If you're not satisfied, email us within 7 days of your first charge and we'll refund it in full, no questions asked.
After the first 7 days, refunds are prorated: we refund the unused portion of your current billing period (monthly or annual), calculated from the day you request the refund. For example, cancelling 3 months into a $50 annual plan refunds roughly $37.50 for the remaining 9 months.
There are no per-Pulse charges to add or remove: a subscription covers the whole catalogue, and changing which Pulses you follow takes effect immediately at no change in price. Cancelling takes effect at the next billing period — no partial refund for the current period, but you will not be charged again.
If we fail to deliver Pulses for 3 or more consecutive days due to our error (not yours — e.g., your webhook endpoint being down doesn't count), you're entitled to a pro-rated refund for those days. Just ask.
Email support@junctionarysystems.com with your account email and what happened. We respond within 2 business days.